PAYMENT OPTIONS

Ute Water's automatic draft program offers convenience and dependability to busy customers.

You will receive one more regular bill after you sign up for the automatic withdrawal. Please pay this as you usually did in the past. The following month, you will get a message on your bill that says, "Amount will be drafted on or around the due date." The due date is always ten days after the bill date. The amount of the bill will be automatically withdrawn from your checking account. The transaction will never exceed the amount due on the bill. You can stop the automatic draft program anytime by notifying the District in writing. To sign up for this free service, please provide Ute Water with a voided check and the completed Automatic Draft Form.

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Download the Automatic Draft Form and return it to the District office. If you have any questions, please do not hesitate to contact one of our Customer Service Representatives.

For your convenience, Ute Water has several drop boxes strategically located throughout the Grand Valley. We recommend that customers refrain from using these drop boxes if their account is past due. ​

Payments can be made in person by visiting our District office. Cash, checks, money orders, and credit/debit cards are accepted at the office. For your convenience, we also have a drive-up window. The District office is located at 2190 H 1/4 Road in Grand Junction and is open Monday through Friday, 7:30 a.m. to 5:00 p.m.​

Customers can make payments 24 hours a day, seven days a week, online.

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Using Xpress Bill Pay, customers can pay their water bill using:
 

• American Express

• Discover

• Electronic Fund Transfer (EFT)

• MasterCard

• Visa 

Electronic fund transfers can be made from checking, savings, or money market accounts. Please be advised that a $1.50 convenience fee is charged for all payments made online, unless reoccurring payment is setup. 

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If your account is delinquent, you have received a shut-off notice, or you are currently disconnected, you must verify that your payment has been made by calling our office at (970) 242-7491. If this confirmation effort is not made, you take the risk of being locked off and remaining locked off until the payment has been completely processed, which can take 2-3 business days.

Customers have the option to receive their bills electronically. Customers must create an online account using our third-party vendor, Xpress Bill Pay. Your online account will provide the convenience of viewing and managing your utility bill.

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Please wait one (1) paper billing period before setting up paperless billing. This ensures that we have the correct information on file. Your first paper statement will have all the needed information to set up paperless billing.

Please have your Ute Water account number handy when creating your online account. 

Customers can make payments 24 hours a day, seven days a week, by phone.

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Using Xpress Bill Pay, customers can pay their water bill using:
 

• American Express

• Discover

• Electronic Fund Transfer (EFT)

• MasterCard

• Visa 

Electronic fund transfers can be made from checking, savings, or money market accounts. Please be advised that a $2.50 convenience fee is charged for all payments made by phone.

​

If your account is delinquent, you have received a shut-off notice, or you are currently disconnected, you must verify that your payment has been made by calling our office at (970) 242-7491. If this confirmation effort is not made, you take the risk of being locked off and remaining locked off until the payment has been completely processed, which can take 2-3 business days.

Payment by mail must be in the form of a check or money order. Please ensure your account number is clearly printed on the check or money order.

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Mail payments to:
Ute Water Conservancy District
P.O. Box 460
Grand Junction, CO 81502